Information & privacy
Privacy Policy
Last updated: August 22, 2026
Who we are
LOSTCAPS is operated by Suzhou Yunxingmei Import & Export Co., Ltd. This policy explains how we handle information sent through this website.
Information we collect
When you request a quotation, we may collect your name, business email, company, country or region, product type, estimated quantity, project details, campaign attribution and files you choose to upload.
How we use it
We use this information to answer your inquiry, prepare quotations, understand which website and campaign sources generate inquiries, review artwork or references, develop samples, coordinate orders and maintain relevant business records.
Files and service providers
Uploaded files and inquiry records may be processed by the hosting, storage and communication services required to operate this website and respond to your request. We do not sell submitted inquiry information.
Retention and security
We retain business inquiry information only as long as reasonably needed for quotation, order, compliance and follow-up purposes. No internet service can guarantee absolute security, but we take reasonable steps to limit access.
Your choices
You may ask us to correct or delete personal information associated with your inquiry, subject to legal and legitimate business-record requirements.
Contact
For privacy questions, email sales@givebest-gift.com.